Terms of Use

This is a guide for use.

  • Because the bus runs on normal roads (including expressways), there may be delays due to natural congestion on weekday mornings and evenings, tourist seasons, and other road conditions. Please allow plenty of time for your trip.
  • Please note that we are not responsible for any damages caused by delays that are not the fault of our company.
  • Please note that schedules and fares may change without notice.
  • Smoking is prohibited on all limousine buses. (Smoking is also prohibited in the restrooms.) Thank you for your cooperation.
  • Please refrain from talking on your mobile phone while on the bus as it may cause inconvenience to other passengers.
  • Except for some routes, almost all limousine buses are equipped with restrooms. Whether you are using a long-distance route or are in a hurry after arriving at your flight, you can ride with peace of mind.
  • Limousine buses have a seating capacity limit. If the bus is full, you will not be able to board.
  • For those who use sections that do not accept reservations in advance, or who come directly to the bus stop on the day without making a reservation, we will guide you on a first-come, first-served basis. If the bus is full, you will not be able to board. Please note that we cannot accept standing passengers due to the vehicle's passenger capacity and the need to travel on expressways.
  • Some routes and jointly operated routes use vehicles with auxiliary seats. If the regular seats are full, you will be asked to use the auxiliary seats. Even in this case, the fare will be the same.
  • In principle, even non-guests can use the bus from the hotel. Please complete the boarding procedure as soon as possible when boarding.
  • The child fare is half the adult fare (fractions less than 10 yen are rounded up to the nearest 10 yen). The child fare applies to elementary school students (ages 6 to 12, and even if they are 12, elementary school students will be charged the child fare). Children under 6 years old (preschoolers) who do not use a seat are free of charge. However, children under 6 years old (preschoolers) who occupy a seat will be charged the child fare as a general rule.

*The above information applies to buses operated by our company. Please note that handling may differ for other companies with which we share operations.

Express Bus Display Guidelines