Baggage

Please note that handling may differ for jointly operated routes.
The maximum number of pieces of checked baggage that can be checked in is two per person. (Each piece must be no larger than 50 x 60 x 120 cm and weigh up to 30 kg)
Please note that we may decline to accept baggage of a quantity or size that may cause an interruption to the operation of the service.
* To prevent mistakes in baggage collection, please make sure that the baggage is yours before collecting it.
* For pets, please see here. Please do not place the following items in your checked baggage: In the unlikely event of damage or loss, we will not be held responsible.
・Expensive items such as cash, securities, precious metals, jewelry, and works of art
・Fragile items such as glass products
・Passport
・Precision instruments (watches, cameras, computers)
In addition, the following items cannot be checked in as baggage or carried on board the vehicle.
・Explosives, flammable or combustible items
・Corrosive chemicals, items that may pose a danger to the bus or onboard items
・Items that may be a nuisance to other passengers

Please try to keep luggage that can be placed on the luggage rack, on your lap, or at your feet, items that are easily torn such as paper bags, and items that are open and not sealed inside the vehicle. When placing items on the luggage rack, please be careful not to drop them while the vehicle is moving.
The compensation limit for checked baggage and personal items with undeclared value is 200,000 yen per person. However, the compensation limit cannot exceed the actual value. Please note that this system only applies when the company is at fault, so it differs from the insurance system.