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FAQ

How to use

Can I use Airport Limousine Bus service if I don't fly today?

You can use our services even if you don't fly today.

Can I make a reservation for Inter Airport Transfer (Haneda Airport-Narita Airport) route?

We are not accepting reservation from the airport. Please come to the nearset ticket counter in the terminal lobby then we will choose the earliest bus for your destination.

Running time and Delay

Do you run your service on schedule as shown on the website?

Yes, we run on time as possible as we can using GPS and two way radio to avoid traffic congestions.

If Airport Limousine Bus delays, will the flight awaits for the bus?

No, they will not await for the bus customers. Please allow ample time to reach to the airport. We are not responsible for any delays such as traffic congestions which is beyond our contorol.

Ticket and Fares

How old does a child have to buy a child ticket?
Do I have to pay for a infant if occupy a seat?

Child ticket is a half fare of regular fare and apply to 6 years old to 12 years old (Elementary School) Infants under 6 and not occupying a seat travel free on Airport Limousine Bus.

Can I use credit card or IC card for payment?

We accept payment by credit card as well as IC card at Narita Airport, Haneda Airport, Tokyo City Air Terminal, Shinjuku Station and Yokohama City Air Terminal and ticket machines.

Can I use multiple ticket and return voucher on any route?

Please check your multiple ticket and return voucher as is tends to be for the specified route only.

Baggage

Can I check in my Surfboard?

Yes, if it is under 2 metres long. But depends on your bus on the day of your travel.

Others

What shall I do if I want to make a website direct links to Airport Limousine Bus website?

Please send a massage to us from here.
Links are only allowed from the top page.

Where can I obtain Airport Limousine Bus goods?

We are attending many events and have stalls there. Please check our Facebook page for event information.

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